Delivering Gluten free goodness to your door step

Terms & Privacy

Terms

We guarantee the highest quality of all our products and strive to ensure our customers’ satisfaction.

The Alternative Bread Company is not responsible to give refunds for products that match the description and in the case of the buyer being unsatisfied. If you are not completely satisfied with the quality of our products,  a written explanation is needed before the item may be considered for a refund or replacement. Products are only replaced or refunded if they are damaged or defective. Buyers must take into account the description of the item before requesting a refund.

If an item is damaged during shipping, a replacement item will be sent free of charge. For further information, please contact us. We appreciate you talking to us before talking to social media.

Privacy 

The Alternative Bread Company is committed to protecting your privacy. We may use information collected from individual customers for the purposes of providing end products at the request of the client.

We constantly review our systems and data to ensure the best possible service to our customers. Additionally Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality 

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so by the appropriate authorities.

Clients have the right to request sight of, and copies of any and all client records we keep, on the proviso that we are given reasonable notice of such a request.

Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by The Alternative Bread Company will only be in connection with the provision of agreed services and products.

Log Files

The Alternative Bread Company use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to any personally identifiable information.

Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. 

Notification of Changes

The Alternative Bread Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.

Disclaimer

These terms form part of the agreement between the Buyer and The Alternative Bread Company. Your accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance, of this disclaimer notice and the full terms and conditions contained herein. Your statutory Consumer Rights are unaffected.